Refund Policy

We offer a refund or return policy for products that are defective or damaged. If you receive a defective or damaged product, please contact us within 7 days of receiving your order to initiate the refund or return process.

Defective Products

If you receive a defective product, we will offer a full refund or exchange for the same product. We may ask you to provide photos or videos of the defective product to help us investigate the issue.

Damaged Products

If you receive a product that has been damaged in transit, please contact us within 7 days of receiving your order. We will offer a full refund or exchange for the same product. We may ask you to provide photos or videos of the damaged product to help us investigate the issue.

Return Process

To initiate a refund or return, please contact us through our customer support channels. We will provide you with instructions on how to return the product. The product must be returned in its original packaging and in the same condition as when you received it.

Refund Timeline

We will process your refund within 7-14 business days of receiving the returned product. The refund will be credited back to the original payment method used for the purchase.

Shipping Costs

We do not refund shipping costs for returned products, unless the product was defective or damaged.